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Looking After Your Team: Managing Stress at Work

Workplace stress is no longer a hidden issue it is one of the most pressing health and safety challenges facing UK organisations today. Recent figures show that 1.9 million workers are experiencing work-related ill health, with 964,000 cases linked specifically to stress, depression or anxiety. Mental ill health is now the leading cause of absence in the UK, making it a critical priority for every employer.

From a health and safety perspective, managing stress is not optional, it is a fundamental part of an employer’s duty of care. Organisations must take a structured approach to identifying and controlling stress risks, just as they would with any other workplace hazard.

Why this matters to your organisation:

  • Rising levels of work-related stress are driving long-term absence
  • Mental ill health is now the leading cause of time off work in the UK
  • Poorly managed stress impacts productivity, morale, and retention

At the heart of effective stress management is leadership. Culture, workload, and communication are shaped by those in supervisory and management roles. Without the right awareness, even well-intentioned managers can overlook early warning signs or unintentionally contribute to pressure within their teams.

Leaders play a critical role in:

  • Shaping a positive and open workplace culture
  • Managing workloads and expectations effectively
  • Spotting early signs of stress within teams
  • Taking timely action to prevent harm

Understanding the root causes of stress is equally important. The HSE identifies six key areas of work design that must be managed effectively to reduce risk.

Key causes of workplace stress include:

  • Demands
  • Control
  • Support
  • Relationships
  • Role
  • Change

A practical and legally recognised way to address these risks is through a stress risk assessment. This structured process enables organisations to identify stressors, consult employees, and implement appropriate controls before issues escalate.

An effective stress risk assessment should:

Identify potential stressors across the six key areas

  • Involve employee consultation to understand real experiences
  • Evaluate where risks are most likely to occur
  • Implement measures to reduce or remove stressors
  • Be regularly reviewed and improved

Training is a crucial part of building internal capability. Programmes such as the NEBOSH HSE Certificate in Managing Stress at Work provide managers with the practical skills to recognise, assess, and control stress risks in line with best practice.

The benefits of acting are clear:

  • Improved employee engagement and wellbeing
  • Reduced absenteeism and associated costs
  • Stronger, more confident leadership
  • A more positive and productive workplace culture

If you need support in developing or reviewing your stress risk assessment, please contact email [email protected] or call 02380 894695